Contact Us

Customer Care Team

Neora’s Customer Care Team is tasked with one simple mission: keeping you happy. We are here to help and, when we learn about an issue, our goal is to make it right. Please don’t hesitate to contact us!

Contact Information

Phone: 852.3998.5888

Support Hours: M-F 10:00 a.m. - 7:00 p.m. HKT

*Customer Service Information Desk and Will Call are closed at 7pm

Closed on Saturday, Sundays and Public Holidays


Support Website & FAQ: